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EXAM STRUCTURE

RBA International certification and the right to use the Certified Retail Banker designation (CRB) after your name can be achieved by passing exams at each level of the programme - and joining RBA International Membership.

Retail Banking I and II

  • The examination for Retail Banking I comprises two (2) parts, each lasting a period of two (2) hours. There is an eight (8) minute break between each part. Each part of the examination is conducted independently.
  • The first part (hereafter, Part A) comprises eighty (80) multiple-choice questions. Each question has only one (1) correct answer. Each question is worth one (1) mark for a total of eighty (80) marks.
  • Questions in Part A examine for mastery of key principles and concepts presented in each module.
  • The second part (hereafter, Part B) comprises six (6) scenarios or mini-cases. Each of these six (6) scenarios or mini-cases requires answers to eight (8) multiple- choice questions. Each scenario or mini-case is worth eight (8) marks for a total of forty-eight (48) marks.
  • Questions in Part B examine for mastery of key principles and concepts presented in each module. Each question describes a retail banking scenario or a real banking case.

Retail Banking III

  • The examination for Retail Banking III comprises two (2) parts, each lasting two (2) hours. There is an eight (8) minute break between each part. Each part of the examination is conducted independently.
  • The first part (hereafter, Part A) comprises sixty (60) multiple-choice questions on the six (6) modules and lasts for a period of two (2) hours. Each question is worth one (1) mark for a total of sixty (60) marks.
  • Questions in Part A examine the mastery of key principles and concepts presented in each module.
  • The second part (hereafter, Part B) comprises six (6) compulsory scenarios or minicases. Each scenario or mini-case has a set of eight (8) multiple-choice questions that is worth one (1) mark for a total of forty-eight (48) marks.
  • Questions in Part B examine for mastery of advanced principles and concepts presented in each module. Participants will be examined on their respective abilities to demonstrate how the various retail banking issues covered in the different modules of this course are connected.

Criteria for Passing each Examination

  • In calculating the final grade, equal weighting is given to each part of the examination.
  • A candidate is deemed to have passed the examination if he/she obtains a minimum overall score of fifty-five percent (55%) and a minimum score of fifty (50) percent in each part of the examination.
  • For Retail Banking I, there is an additional requirement to pass the Ethics section of the exam with a minimum overall score of fifty-five percent (55%) .
  • Assessments will be made against a marking scheme that has been agreed by at least three parties.
  • All assessments will be conducted by the RBA International’s Awarding Body.

RBAI Exam Terms and Conditions

  1. Candidates will receive access to the RBA International Learning Centre and a hard copy of the course book.
  2. Candidates are eligible for one computer-based examination.
  3. Candidates will not be permitted to register for an examination under any circumstances without receipt of payment for programme fees, in full.
  4. Registration for any one level of the certification programme is valid for 12 months. Candidates are required to pass the examination within this time.
  5. The examination re-sit fee is $300 and must be attempted within 12 months from the date of registration. If the third examination attempt is unsuccessful, Candidates will be required to re-register for the programme.
  6. Candidates may apply for a three-month exam extension – the exam extension fee is $300.
  7. An examination no-show is marked as zero.
  8. Programme fees are non-refundable.
  9. Candidates may be substituted on the basis that substitutions are subject to the same examination eligibility period and that any substitutions are made within three months of the original registration date.
  10. Candidates who fail the exams three times or cannot pass within the 12 month time limit, will be required to re-enrol for the programme.
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