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EXAM STRUCTURE

RBA International certification and the right to use the Certified Retail Banker designation (CRB) after your name can be achieved by passing exams at each level of the programme - and joining RBA International Membership.

Retail Banking I and II

  • The examination for Retail Banking I comprises two (2) parts, each lasting a period of two (2) hours. There is an eight (8) minute break between each part. Each part of the examination is conducted independently.
  • The first part (hereafter, Part A) comprises eighty (80) multiple-choice questions. Each question has only one (1) correct answer. Each question is worth one (1) mark for a total of eighty (80) marks.
  • Questions in Part A examine for mastery of key principles and concepts presented in each module.
  • The second part (hereafter, Part B) comprises six (6) scenarios or mini-cases. Each of these six (6) scenarios or mini-cases requires answers to eight (8) multiple- choice questions. Each scenario or mini-case is worth eight (8) marks for a total of forty-eight (48) marks.
  • Questions in Part B examine for mastery of key principles and concepts presented in each module. Each question describes a retail banking scenario or a real banking case.

Retail Banking III

  • The examination for Retail Banking III comprises two (2) parts, each lasting two (2) hours. There is an eight (8) minute break between each part. Each part of the examination is conducted independently.
  • The first part (hereafter, Part A) comprises sixty (60) multiple-choice questions on the six (6) modules and lasts for a period of two (2) hours. Each question is worth one (1) mark for a total of sixty (60) marks.
  • Questions in Part A examine the mastery of key principles and concepts presented in each module.
  • The second part (hereafter, Part B) comprises six (6) compulsory scenarios or minicases. Each scenario or mini-case has a set of eight (8) multiple-choice questions that is worth one (1) mark for a total of forty-eight (48) marks.
  • Questions in Part B examine for mastery of advanced principles and concepts presented in each module. Participants will be examined on their respective abilities to demonstrate how the various retail banking issues covered in the different modules of this course are connected.

Criteria for Passing each Examination

  • In calculating the final grade, equal weighting is given to each part of the examination.
  • A candidate is deemed to have passed the examination if he/she obtains a minimum overall score of fifty-five percent (55%) and a minimum score of fifty (50) percent in each part of the examination.
  • For Retail Banking I, there is an additional requirement to pass the Ethics section of the exam with a minimum overall score of fifty-five percent (55%) .
  • Assessments will be made against a marking scheme that has been agreed by at least three parties.
  • All assessments will be conducted by the RBA International’s Awarding Body.

CERTIFIED BRANCH MANAGER EXAMINATION STRUCTURE

  • The Certified Branch Manager examination has two (2) parts, each lasting two (2) hours and six (6) minutes. There is an 8-minute break between each part. Each part of the examination is conducted independently.
  • The first part (Part A) has eighty-eight (88) multiple-choice questions. Each question has only one (1) correct answer. Each question is worth one (1) mark for a total of eighty-eight (88) marks.
  • Questions in Part A examine for mastery of key principles and concepts presented in every module of the Certified Branch Manager curriculum.
  • The second part (Part B) has six (6) scenarios. Each of these six (6) scenarios require answers to eight (8) multiple-choice questions. Each scenario or mini-case is worth eight (8) marks for a total of forty-eight (48) marks.
  • Questions in Part B examine for mastery of key principles and concepts from every module of the Certified Branch Manager curriculum.

Criteria for passing the Certified Branch Manager Examination

  • The passing score is fifty-five percent (55%).
  • In calculating the final grade (Pass/Fail/Distinction) equal weighting is given to each part of the examination. A minimum score of fifty percent (50%) is required in each part to pass the examination.
  • To pass the examination, Candidates are required to pass the Ethics section of the exam with a minimum score of fifty-five percent (55%).
  • All examinations are conducted and awarded by the RBA International’s Awarding Organisation.
  • The use of calculators is permitted.

PROFESSIONAL RETAIL BANKER EXAMINATION STRUCTURE

  • The Professional Retail Banker examination has one part lasting two (2) hours.
  • There is a no break during the examination.
  • The examination has eighty (80) multiple choice questions. Each question will have only one correct answer. Each question is awarded one mark for a total of eighty (80) marks.
  • Questions examine for mastery of basic key principles and concepts from every module of the Professional Retail Banker curriculum.
  • The use of calculators is permitted.

Criteria for passing the Professional Retail Banker Examination

  • The passing score is fifty-five percent (55%).
  • To pass the examination, Candidates are required to pass the Ethics section of the exam with a minimum score of fifty-five percent (55%).
  • All examinations are conducted and awarded by the RBA International’s Awarding Organisation.

CERTIFIED WEALTH PRACTITIONER EXAMINATION STRUCTURE

  • The Certified Wealth Practitioner examination has one part lasting two (2) hours.
  • There is a no break during the examination.
  • The examination has forty (40) multiple choice questions. Each question will have only one correct answer. Each question is awarded one mark for a total of forty (40) marks.
  • The examination also has three (3) scenarios. Each of these three (3) scenarios require answers to eight (8) multiple-choice questions. Each scenario is worth eight (8) marks for a total of twenty-four (24) marks.
  • Questions examine for mastery of basic key principles and concepts from every module of the Certified Wealth Practitioner curriculum.
  • The use of calculators is permitted.

Criteria for passing the Certified Wealth Practitioner Examination

  • The passing score is fifty-five percent (55%).
  • To pass the examination, Candidates are required to pass the Ethics section of the exam with a minimum score of fifty-five percent (55%).
  • All examinations are conducted and awarded by the RBA International’s Awarding Organisation.

CARDS AND PAYMENTS EXAMINATION STRUCTURE

Cards and Payments I

  • The Cards and Payments I examination has two (2) parts, each lasting two (2) hours. There is an 8-minute break between each part. Each part of the examination is conducted independently.
  • The first part (Part A) comprises eighty (80) multiple-choice questions. Each question has only one (1) correct answer. Each question is worth one (1) mark for a total of eighty (80) marks.
  • Questions in Part A examine for mastery of key principles and concepts from every Cards and Payments I module.
  • The second part (Part B) has six (6) scenarios. Each of these six (6) scenarios require answers to eight (8) multiple-choice questions.
  • Each scenario is worth eight (8) marks for a total of forty-eight (48) marks.
  • Questions in Part B examine for mastery of key principles and concepts presented in Retail Banking I.
  • The use of calculators is permitted.

Cards and Payments II

  • The Cards and Payments II examination has two (2) parts, each lasting two (2) hours. There is an 8-minute break between each part. Each part of the examination is conducted independently.
  • The first part (Part A) comprises eighty (80) multiple-choice questions. Each question has only one (1) correct answer. Each question is worth one (1) mark for a total of eighty (80) marks.
  • Questions in Part A examine for mastery of key principles and concepts from every Cards and Payments II module.
  • The second part (Part B) has six (6) scenarios. Each of these six (6) scenarios require answers to eight (8) multiple-choice questions.
  • Each scenario is worth eight (8) marks for a total of forty-eight (48) marks.
  • The use of calculators is permitted.

Cards and Payments III

  • The Cards and Payments III examination has two (2) parts, each lasting three (3) hours. There is an 8-minute break between each part. Each part of the examination is conducted independently.
  • The first part (Part A) has twenty-four (24) multiple-choice questions and lasts for one (1) hour. Each question is worth one (1) mark for a total of twenty-four (24) marks.
  • Questions in Part A examine for mastery of advanced key principles and concepts from every Cards and Payments III module.
  • The second part (Part B) comprises eight (8) compulsory scenarios. Each scenario has a set of open questions that are worth a total of six (6) marks each for a total of forty-two (48) marks.
  • Questions in Part B examine for mastery of advanced principles and concepts from the Cards and Payments III curriculum. Participants will be examined on their abilities to demonstrate how the subject matter areas covered in the Cards and Payments III curriculum are connected.
  • The use of calculators is permitted.

Criteria for passing Certified Cards and Payments Professional Examinations

  • The passing score is fifty-five percent (55%).
  • In calculating the final grade (Pass/Fail/Distinction) equal weighting is given to each part of the examination. A minimum score of fifty percent (50%) is required in each Part to pass the examination.
  • All examinations are conducted and awarded by the RBA International’s Awarding Organisation.

RBAI Exam Terms and Conditions

  1. Candidates will receive access to the RBA International Learning Centre and a hard copy of the course book.
  2. Candidates are eligible for one computer-based examination.
  3. Candidates will not be permitted to register for an examination under any circumstances without receipt of payment for programme fees, in full.
  4. Registration for any one level of the certification programme is valid for 12 months. Candidates are required to pass the examination within this time.
  5. The examination re-sit fee is $300 and must be attempted within 12 months from the date of registration. If the third examination attempt is unsuccessful, Candidates will be required to re-register for the programme.
  6. Candidates may apply for a three-month exam extension – the exam extension fee is $300.
  7. An examination no-show is marked as zero.
  8. Programme fees are non-refundable.
  9. Candidates may be substituted on the basis that substitutions are subject to the same examination eligibility period and that any substitutions are made within three months of the original registration date.
  10. Candidates who fail the exams three times or cannot pass within the 12 month time limit, will be required to re-enrol for the programme.